Explanations of Benefits are provided to covered employees and providers when claims are processed for payment. The design of the explanation of benefits is to give the employee and the provider valuable and precise information on the result of the benefit determination.
Explanations of benefits are available to the employee via several different options.
- Monthly family explanation of benefits are mailed to the employee’s home
- Employees can opt out of the traditional paper explanation of benefits and receive electronic EOBs by sending an email to firstname.lastname@example.org with your name, group and member number
- If a per claim explanation of benefits is needed prior to receiving the monthly family explanation of benefits, this can be printed by viewing the particular claim after you have registered and received your secure login